Refund policy
I want you to be happy with your Sunny Beast order. If something is not right, you can return most items within 30 days of receiving them for a refund.
Returns
- You have 30 days from delivery to request a return.
- Items must be unused, in their original packaging and in a saleable condition.
- You pay the return postage.
- Once I have received and checked the return, I will refund you to your original payment method within 3 working days, minus the original outbound postage.
Framed and made-to-order prints cannot be returned unless they are damaged or faulty.
To start a return, email shop@sunnybeast.com.
This policy applies to orders from sunnybeast.com only. If you bought from a stockist, please contact them.
Damage or faults
Everything is packed with care. If your order arrives damaged, faulty or incorrect, please email photos to shop@sunnybeast.com within 48 hours, and I will arrange a replacement. I aim to reply within 24 hours.