Refund policy
We are sure you will love our Sunny Beast goodies, but if for some reason you’re not completely happy, you are entitled to a full refund (minus the postage) within 14 days of purchase, so long as the item is returned ‘as new’ in its original saleable condition
Conditions of Return:
- All products must be unused and in the original packaging to be eligible for return or exchange.
- Orders can be returned or exchanged within 14 days of purchase so long as they are unused and in the original condition.
- You will be responsible for return postage costs or exchange postage costs. Once your return is received and inspected, your refund (less any shipping costs) will be automatically applied to your original method of payment within 3 working days.
For any questions, please email shop@sunnybeast.com, and we will guide you through the process.
Our returns policy applies to products purchased from sunnybeast.com only. If you purchased from a stockist, please get in touch with them directly.
Damage or Defects
All orders are hand packed with care, but in the unlikely event that your order has not arrived safely and your goods are damaged or faulty, please inform us within 48 hours and we will arrange a replacement.
- If there is damage, please email us photographs at shop@sunnybeast.com, and we will be in touch with 24hrs.