Shipping policy
Orders
Free shipping to all UK destinations for orders over £50 and international orders over £150
NON-U.K. CUSTOMERS - Please check your country's import charges from the UK before placing your order. Your order may be subject to taxes, fees, customs duty, levies or other charges as a result of local legislation or customs formalities.
EUROPEAN CUSTOMERS - to avoid unexpected import charges due to Brexit, please check locally what tariffs may be applied by your country on deliveries from the UK. These charges are the buyers’ responsibility to pay.
Shipping
Your order will be shipped from Natasha's UK studio directly to you.
The delivery cost will be calculated at checkout based on the size of your order.
You will be sent confirmation of shipping once your order is sent.
Please take care to enter your delivery address correctly, as we can’t be held responsible for any undelivered parcels or parcels delayed in transit due to an incorrect address being provided.
Sometimes we send larger orders using different couriers, especially our XL art prints. Don't worry if smaller items on your order arrive separately - the rest of your order is on its way!
Delivery times
Orders will be dispatched within 3 working days of the purchase date unless otherwise stated.
Orders going to the UK are sent via Royal Mail 1st Class.
- It aims to deliver the next working day, including Saturdays.
- Please allow up to 3 working days.
Orders for the rest of the world are sent via Royal Mail International Standard.
XL orders, including our large art prints, will be sent using Parcelforce.